HOW TO GET SUPPORT

1 Login to your account.
2 View/create support ticket.
3 Hotline 03 7981 8355

OFFICE HOURS

Mon-Fri 8:30AM - 5:30PM
Sat-Sun By Appointment
Public Holidays By Appointment

FOR OVER TWO DECADES

WE DELIVER RESULTS

SEE PORTFOLIO

FOR HUNDREDS OF SUCCESSFUL BUSINESSES NATIONWIDE

WEB • MOBILE • ECOMMERCE

REALTIME ENTERPRISE SERVICES
FOR SEAMLESS UNIFIED COMMUNICATIONS

Plus your customers and staff can bring their own device

WHAT ARE FRIENDS FOR?

24/7 SUPPORT

GET STARTED

PLUS YOUR CUSTOMERS WILL LOVE IT!

DEVICE AGNOSTIC SOLUTIONS

INCREASE CUSTOMER
RETENTION

60%

SUPPORT CUSTOMERS FROM ANYWHERE

USING CLOUD SERVICES

SEE DETAILS

COME WITH US TO THE CLOUD

WEB • MOBILE • ECOMMERCE

HELPING BUSINESSES PREPARE
FOR THE FUTURE WITH AI SOLUTIONS

Plus your customers will love it!

ALWAYS DELIVER THE RIGHT EXPERIENCE

BUILD THE FUTURE

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Providing Innovation and Technological Breakthroughs In

Artificial Intelligence

Artificial intelligence (AI) capabilities are no longer reserved for big tech players.

Cloud Contact Centre

Simplify how you connect with customers using cloud contact centre software.

Customer Engagement

Deliver superior customer experiences and digital transformation at any scale.

Network Services

We provide end to end network solution, consultation, design, and implementation.

Integration & Application

We design and craft custom solutions services with apps and integrations.

Reporting & Analytics

Get the insights you need with rich data analytics and reporting

Want to just give us a call, or leave your information to get a call back?

Radiant provides the best communication solutions to drive remarkable customer experiences for organisations of any size.

WE'RE WORLDWIDE

WE'RE HERE FOR YOU

Over the years we developed a philosophy, to provide engaging solutions that are built to be useful, focusing on the features that are multi-purpose and enrich our clients capability to proactivly enage their customers

INSTANT RESULTS

MEASURABLE RESULTS

Radiant is well equipped to advise you in the areas of converged voice, data and video network architecture, and provide you expert services in solution integration and deployment. Our services include:

- Consultation and Assessment
- Design and Architecture
- Implementation and Deployment

TRULY MULTI-PURPOSE

We have certified technical professionals with extensive experience and expertise. Apart from network consultation and deployment, we also offer qualified services in turnkey project management and professional services.

As the system integrator with a large pool of certified technical professionals, we are able to provide you with quality services, anywhere you are, any time you need. Our services includes:

- 24/7 Support
- Remote and On-site Diagnostics and Resolution
- Preventive Maintenance
- Regional Support and Maintenance
- Auxiliary Solutions and Services
- Real-time Job Monitoring
- Customised development and integration

WHO

WE ARE

We’re a multi-featured team, focused on designing and developing solutions for business connectivity. We provide guidance and unrivalled expertise to help businesses transform in this digital world using multiple platforms such as:

  • Genesys Cloud
  • Genesys Engage
  • Alcatel-Lucent Voice & Data

We take care of every aspect of your communications needs while allowing you to concentrate on your business competencies

our working process

planning & strategy

A more comprehensive list of tasks to which web development commonly refers, may include web engineering.

design & develop

Design elements are the basic units of any visual design which form its structure and convey visual messages.

test & deliver

All software testing uses some strategy to select tests that are feasible for the available time.

Interested in joining us?

A career in Radiant Group of Companies, one of the premier voice/data, contact center solution specialist and system integrator in Malaysia, is an opportunity to be a part of a team made up of high-calibre industry professionals.

If you choose to join us, this could be one of your lifetime working experience with us.


Currently we are expanding and looking for resources to fill the following positions.


Email the job position and your resume to enquiry@radiantcomm.com.my, if you are interested.


Current Openings

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