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Global scale & direct telco reach
8×8 connects across 190+ countries with 130+ direct mobile network operator links — ensuring deliverability and redundancy. :contentReference[oaicite:1]{index=1}
CPaaS (Communications Platform as a Service) is a cloud platform that enables businesses to add real-time communication features—such as SMS, WhatsApp, Voice, Email directly into their existing systems and applications without needing to build or maintain backend infrastructure.
Instead of paying for full contact center solutions or telecom hardware, companies can plug in communications via APIs, scale on demand, and only pay for what they use.
Built on a global, reliable cloud network, the 8×8 CPaaS platform enables you to embed SMS, Voice, Video and Messaging-app channels seamlessly — without telecom complexity.
8×8 connects across 190+ countries with 130+ direct mobile network operator links — ensuring deliverability and redundancy. :contentReference[oaicite:1]{index=1}
Backed by rigorous certifications and a platform-wide 99.999% SLA, 8×8 gives you the trust and reliability large organisations demand. :contentReference[oaicite:2]{index=2}
Whether via low-code portals or full API integration, 8×8 supports use-cases from SMS alerts to video in-app calls — flexible to your stack. :contentReference[oaicite:3]{index=3}
Manage SMS, Voice, WhatsApp, Viber and video campaigns from one dashboard — real-time analytics make optimisation simple. :contentReference[oaicite:4]{index=4}
Launch millions of messages, automate workflows and trigger two-way conversations via templates and automation builder. :contentReference[oaicite:5]{index=5}
With multi-channel OTPs, number-intelligence and traffic monitoring, 8×8 CPaaS helps safeguard your brand and reduce fraud risk. :contentReference[oaicite:6]{index=6}
“Empower your teams, delight your customers,
and accelerate your CX transformation — the intelligent way”.
Deep experience in deploying and managing cloud-based contact center solutions.
We focus on your specific needs to deliver a solution that enhances customer engagement.
From implementation to ongoing management, we provide end-to-end support.
Whether you’re ready to automate processes, enhance customer experiences, or gain actionable insights, Radiant Communication is here to guide you every step of the way.
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Your apps call 8×8 APIs → 8×8 handles routing, deliverability, compliance and analytics → messages and calls reach customers on their preferred channels.
Web/App · CRM/ERP · Helpdesk · Backend
SMS · WhatsApp/Viber · Voice · Email · Video
Webhooks · Templates · Automation
Global telco connectivity, verified senders, number intelligence
Empower businesses with cutting-edge solutions to transform, optimize, and thrive in the digital era since 1997
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