RCSB & RDT are committed to maintaining transparency and compliance in the delivery of our cloud services.
We provide our customers with clear information regarding the geographical locations where customer data may be stored and processed, as well as the legal jurisdictions applicable to our cloud services. We also ensure that relevant legal and regulatory requirements, including those relating to data protection and encryption, are identified and adhered to.
Customers are informed of any material changes to our cloud services that may impact security, availability, or performance. Such notifications include the nature of the change, expected timelines, and relevant technical details where appropriate. Where our services rely on third-party cloud providers, we ensure that any significant changes affecting our services are also communicated accordingly.
RCSB & RDT maintain compliance with applicable legal, regulatory, and contractual requirements and can provide relevant evidence of such compliance upon request.